Major Incident #87724 SUMMARY resolved, 11/13/2019 03:20PM UTC 3rd Party Payments - Judopay 3rd Party Payments - PayPal 3rd Party Payments - Sage Pay API Google Maps Network Services Re-seller Connectivity


Notification history

11/13/2019 03:20PM UTC
Our engineers have now solved the Incident #87724. Please note that there might be some slight performance issues initially as the servers come back on line

If you are still experiencing this issue, we recommend dropping us an e-mail to
service.desk@autocab.com quoting this reference number.

We apologise for any inconvenience this issue may have caused you.

Kind Regards

Major Incident Management
11/13/2019 02:58PM UTC
We have identified a Major Incident impacting Passenger Apps and Ebooker and we are actively working to gather accurate information Our engineers are aware of the issue and as a result our phone lines are expected to be busier than usual.

If you are also experiencing this issue, we recommend dropping us an e-mail to service.desk@autocab.com quoting this reference number and checking back on our service status page for any updates or change in status.

We apologise for any inconvenience and we are continuing to work on the problem as a priority.

Kind Regards

Major Incident Management