Intermittent performance issues resolved, 09/29/2019 09:48AM UTC 3rd Party Payments - Judopay 3rd Party Payments - PayPal 3rd Party Payments - Sage Pay 3rd Party - Microsoft 3rd Party Services - Google API Services Application Broadband Provider Cloud Servers (Azure) GPRS Scheduled Maintenance Text Back


Notification history

09/29/2019 09:48AM UTC
It appears that this issue was solved at 1am this morning by Microsoft

If you are still experiencing this issue, we recommend dropping us an e-mail to
service.desk@autocab.com.

We apologise for any inconvenience this issue may have caused you and we are taking further preventative steps to prevent future occurrences.

Kind Regards

Major Incident Management
09/28/2019 09:39PM UTC
We have identified an intermittent performance on our Azure network affecting a number of customers. We have raised the issue with Microsoft and we are actively pursuing accurate information Our engineers are aware of the issue and as a result our phone lines are expected to be busier than usual.

If you are also experiencing this issue, we recommend sending us an e-mail to service.desk@autocab.com and checking back on our service status page for any updates or change in status.

We apologise for any inconvenience and we are continuing to work on the problem as a priority.

Kind Regards

Major Incident Management