Major Incident #67598 SUMMARY (O2/YB Customers) resolved, 05/10/2019 09:59PM UTC 3rd Party Network Services

Notification history

05/10/2019 09:59PM UTC
Third party issue has now been resolved. O2/YB have now restored service, Data comms have been flowing as per logs on the respective systems for some time now.
05/10/2019 05:46PM UTC
We have identified a Major Incident and we are actively working to gather accurate information Our engineers are aware of the issue and as a result our phone lines are expected to be busier than usual.

If your are also experiencing this issue, we recommend dropping us an e-mail to quoting this reference number and checking back on our service status page for any updates or change in status.

We apologise for any incovenience and we are continuing to work on the problem as a priority.

Kind Regards

Major Incident Management