SOLVED: P1 Problem #67361 Passenger Apps - Double Booking resolved, 05/09/2019 02:05PM UTC API


Notification history

05/09/2019 02:05PM UTC
Our Engineers have now solved the problem #67361.

This issue was solved at 13:05 and we have been monitoring for a further 2 hours to ensure that there were no further reports of any problems.

If you are still experiencing this issue, we recommend dropping us an e-mail to
service.desk@autocab.com quoting this reference number.

We apologise for any inconvenience this issue may have caused you.

Kind Regards,

Major Incident Management
05/09/2019 08:41AM UTC
We have identified a P1 Problem which is currently affecting our Passenger App - when customers are making a booking via the app, duplicate bookings are being created.

We are investigating the issue as a high priority.

If your are also experiencing this issue, we recommend dropping us an e-mail to service.desk@autocab.com quoting this reference number and checking back on our service status page for any updates or change in status.

We apologise for any inconvenience and we are continuing to work on the problem as a priority.

Kind Regards,

Major Incident Management