SOLVED Major Incident #39154 resolved, 08/14/2018 12:21PM UTC Application


Notification history

08/14/2018 12:21PM UTC
Our engineers have now solved the Incident #39154.

If your are still experiencing this issue, we recommend dropping us an e-mail to
service.desk@autocab.com quoting this reference number.

We apologise for any inconvenience this issue may have caused you.

Kind Regards

Major Incident Management
08/14/2018 09:42AM UTC
We have identified a Major Incident where some customers are unable to access their Ghost Archive Databases . Our engineers are actively investigating the issue and working with third party providers to resolve the issue. As a result our phone lines are expected to be busier than usual.

If your are also experiencing this issue, we recommend dropping us an e-mail to service.desk@autocab.com quoting this reference number and checking back on our service status page for any updates or change in status.

We apologise for any incovenience and we are continuing to work on the problem as a priority.

Kind Regards

Major Incident Management